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This documentation is for the older, unsupported version of the product.
Documentation for the current version can be found HERE.

WebMail Pro 7 documentation

  • Installation
  • User Guides
  • Configuring WebMail
  • Security
  • Troubleshooting
    • Debug logging as main troubleshooting measure
    • Displaying detailed error information
    • Detecting version used
    • Handling WebMail cache
    • Data transfer has failed
    • Error while attaching files to new message
    • Fixing performance / CPU load issues
    • LogicException with eaccelerator PHP extension
    • Emails are not sorted correctly
    • Administration settings disappeared / are not saved. Why?
    • Error when retrieving message list
  • Integration and Development
  • External Services
  • Plugins Repository
  • Community Plugins Repository
  • Frequently Asked Questions
  • Keyboard Shortcuts
  • Changelog
  • Credits

Fixing performance / CPU load issues

If you experience issues with CPU load close to 100% when running the product, try adding the following item to array defined in data/settings/config.php file:

'labs.allow-thumbnail' => false,

Generating previews for attachments is rather resource-consuming operation, so disabling those previews is the first troubleshooting step.

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